National Helplines
Switchboard LGBT+ Helpline – 0300 330 0630 (10am -10pm daily) www.switchboard.lgbt/help
Provides an information, support, and referral service for LGBT people – and anyone considering issues around their sexuality and/or gender identity.
LGBT Foundation Helpline Tel – 0345 330 3030 (Monday to Friday 10am – 6pm) www.lgbt.foundation/helpline
Helpline Service that provides thousands of hours of advice and support to thousands of people every year, both over the phone and via email.
Mermaids Helpline – 0808 801 0400 (Monday to Friday 9am – 9pm) www.mermaidsuk.org.uk/contact-us/
Mermaids provides a helpline aimed at supporting transgender youth up to and including the age of 19, their families and professionals working with them.
Mindline Trans+ Helpline 0300 330 5468 (Monday to Friday 8pm to midnight) www.bristolmind.org.uk/help-and-counselling/mindline-transplus/
A national helpline, you can call from anywhere in the UK. A safe place to talk about your feelings confidentially. Volunteers with lived experience of Trans+ or allies.
Mind Out Online Support Web www.mindout.org.uk/get-support/mindout-online/
A national LGBTQ Mental Health Service based in Brighton. The online instant message service is confidential, non-judgmental, and anonymous, open most evenings from 5:30-7:30pm, and on Sundays from 2-4pm.
National LGBT Domestic Abuse Helpline 0800 999 5428 – Monday to Friday 10am-5pm, until 8pm on Wednesdays and Thursdays
Part of Galop, the LGBT+ anti-violence charity: www.galop.org.uk
Papyrus – Prevention of Young Suicide – 08000684141 https://www.papyrus-uk.org/
PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people. PAPYRUS exists to reduce the number of young people who take their own lives, by shattering the stigma surrounding suicide and equipping young people and their communities with the skills to recognise and respond to emotional distress.
They do this in five ways: supporting those who are experiencing thoughts of suicide, equipping communities through suicide prevention training and awareness raising, influencing government policy on a local and national scale, enabling staff and volunteers so that they can be effective and productive, and sustaining continuity and future growth within the charity.
At HOPELINE247 – PAPYRUS’s dedicated suicide prevention helpline – their trained advisers work on a safety plan with young people aged 35 and under who are experiencing thoughts of suicide, to help keep them safe for now. To call HOPELINE247 ring 0800 068 4141; text 07860 039967; or email pat@papyrus-uk.org.
Local and National Gender Support
Evolve www.map.uk.net/get-help/groups/evolve/
Monthly group sessions for 11-25 year olds who are transgender, intersex, genderqueer and gender-questioning young people. A safe space for young people to meet and discuss trans issues and also to just hang out in a trans friendly environment.
Non-Binary East Anglia www.facebook.com/pg/nonbinaryeastanglia/
Supportive of non-binary identities in East Anglia, anyone who feels or expresses themselves as anything other than 100% fe/male, a mix of both/neither
Oasis Norfolk oasisnorfolk.com
A self-help and support group for trans people and their partners, family and friends. Barbara Ross OBE founded the Oasis group to provide a unique quality of advice and support for trans people in Norfolk.
Cliniq www.cliniq.org.uk
Trans and non-binary Peoples Holistic Wellbeing and Sexual Health Services. Available on Tuesdays between 4pm to 7pm at King’s College Hospital, closest station Denmark Hill, London. Also provides counselling and wellbeing services at our centre near St Pancras station.
Gendered Intelligence www.genderedintelligence.co.uk
Mission is to increase understandings of gender diversity; vision is of a world where people are no longer constrained by narrow perceptions and expectations of gender, and where diverse gender expressions are visible and valued.
Gires www.gires.org.uk
GIRES stands for Gender Identity Research & Education Society, a UK wide organisation whose purpose is to improve the lives of trans and gender non-conforming people of all ages, including those who are non-binary and non-gender. Also delivers training, e-learning and information to public and private sector organisations.
Local and National LGBTQIA+ Religious and Faith groups
Created www.created.org.uk
For LGBTQIA+ affirming Christians in the Norwich and Norfolk area. A meeting place for to connect, gather together and share experiences; a place of acceptance and a space of encouragement.
Octagon Unitarian Chapel www.octagonunitarianchapel928549612.wordpress.com/lgbt/
A welcoming community of open hearts and minds who seek meaning, nourish the spirit and engage with our diverse and changing world. Hosts a monthly LGBTQ+ Coffee and Cake event. Come and enjoy a cuppa and a piece of cake, stay as long as you wish.
St John’s Timberhill www.stjohnstimberhill.org
Church of England, Church Family of all ages and backgrounds. The AIDS Remembrance Book for the Diocese is held here and each year they host the World AIDS Day service on 1st December. They have also organised an annual LGBTQ+ Carol Service for over 20 years.
- Christians at Pride www.christiansatpride.com
- Galva supports LGBTI Vaishnavas and Hindus: www.galva108.org
- Imaan is the UK’s leading LGBTQ Muslim Charity: www.imaanlondon.wordpress.com
- KeshetUK is for Jewish LGBT+ people and their families: www.keshetuk.org
- Quest provides pastoral support to LGBT+ Catholics: www.questlgbti.uk
- Sarbat addresses LGBT issues from a Sikh perspective: www.sarbat.net
- LGBT Humanists www.humanism.org.uk/community/lgbt-humanists/
National and International Organisations
Agrespect www.agrespect.com
Promoting and supporting diversity in the countryside. There are thousands of LGBTQIA+ people in the countryside. Agrespect wants to unite them, celebrate them, and encourage inclusiveness in rural communities.
A-Sexual Visibility and Education Network www.asexuality.org
The world’s largest online asexual community as well as a large archive of resources on asexuality.
Bi Community News www.bicommunitynews.co.uk
Bi-monthly bisexual magazine. Lots of information and resources on the website.
Black Pride www.ukblackpride.org.uk
UK Black Pride is Europe’s largest celebration for LGBTQIA+ people of African, Asian, Caribbean, Middle Eastern and Latin American descent.
Galop www.galop.org.uk
Galop is the UK’s only specialist LGBT+ anti-violence charity. Mission is to make life just, fair and safe for LGBT+ people. Provides advice, support and advocacy to people who have experienced hate crime, domestic abuse and sexual violence.
Intersex UK www.facebook.com/intersexuk/
Intersex UK works to protect the bodily autonomy of intersex children, teens, and adolescents through government lobbying and educational outreach in the UK and Ireland.
Opening Doors London www.openingdoorslondon.org.uk
Helping LGBTQIA+ over 50 to live happy, sociable, and independent lives. Runs groups, activities, befriending, telefriending and training.
Pink Therapy www.pinktherapy.com
The UK’s largest independent therapy organisation working with gender and sexual diversity clients. They have an online directory of therapists who work with gender and sexual diversity clients from an affirmative standpoint across the UK.
Regard www.regard.org.uk
National organisation of LGBTQ people who self-identify as disabled. Follows the Social Model of Disability – a way of thinking about disability that says it is society that needs to change by removing the barriers that deny us inclusion and equal rights. Provides information, advice, and support; raises awareness and campaigns; aims to combat social isolation.
Stonewall www.stonewall.org.uk
Stonewall campaigns for the equality of lesbian, gay, bi and trans people across Britain. They have got lots of very useful research and resources on their website.
Local Heath and Wellbeing Groups
LGBTQ+ Project – Norfolk & Waveney
Email: info@lgbtqproject.org.uk Web: www.lgbtqproject.org.uk Phone: 01603 219299
As the County’s only dedicated LGBTQ+ wellbeing and mental health service provider,
we believe every LGBTQ+ individual should have access to comprehensive mental
health and wellbeing support that is tailored to their unique needs. As the only
dedicated health and wellbeing service in the county, we are committed to providing
early intervention and prevention support, education, and information to individuals of
all age groups in Norfolk and Waveney.
By fostering a culture of inclusivity and self-acceptance, we strive to reduce social
isolation and create a supportive environment where every person feels seen, heard,
and empowered. Through personalised and compassionate care delivered by those
with genuine lived experience, we aim to enhance the mental and emotional wellbeing
of LGBTQ+ individuals and inspire positive change.
Our services include:
- One to one support.
- Low cost counselling.
- Drop in groups.
- Trans and gender diverse support.
- Family/carer support.
- Inhouse resources.
- LGBTQ+ Awareness training.
- Volunteering opportunities.
Norwich Pride 